Social Media Tracking Centre (SMTC) is a system to monitor and respond in real-time to reports emanating from social media platforms such as Twitter, Facebook, etc. The technology at the middle of an SMTC is the Aggie social media tracking software, developed at Georgia Tech and the United Nations University Computing and Society.
Aggie is a real-time, user-generated content aggregation and analysis platform that is able to present trends grouped around voting logistics, violence, political parties, etc. Penplusbytes will pass the information gathered from Aggie on to the National Elections Security Taskforce. Through rapid citizen feedback, gathered through social media, problems that may trigger security incidents will be quickly resolved.
The centre is to be manned by a core team of tech savvies made up of students from tertiary institutions like the Meltwater Entrepreneurial School of Technology and the University of Ghana, Legon as well as staff of Penplusbytes. The team will be monitoring social media for 72 hours non-stop on a rotational basis from 6th to the 8th of December, 2016 which is before, during and after the elections.
Penplusbytes is managing the entire project with funding from the Deutsche Welle (DW) Akademie and the National Endowment for Democracy. You can reach us on email via firstname.lastname@example.org and locate us at the New Media Hub, Osu Ako Adjei, Accra.